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Ordering Information

Ordering from us is easy - please browse through the order or call our sales office to order or for any information you require - should you require further information please [email protected] or call +44(0) 208 5008811


ORDERING VIA THE INTERNET - SECURE ENCRYPTED SYSTEM

We have a very easy to follow website and secure encrypted online payment facility which will guide you through all the information we require to process your order quickly. All orders are confirmed upon receipt by email. If there are any questions or you are unsure of, please and we will be happy to help you during our opening hours.


ORDERING BY TELEPHONE

If you would like to order by telephone please ensure that you have all relevant information to hand before making your enquiry - eg. vehicle specification, make and model, engine size year of manufacture and the product code for the particular item you wish to purchase, call us on +44 (0) 208 5008811 to speak to a member of our sales team. This is only available during our opening hours.

Order by phone on +44(0) 208 5008811


ORDERING BY FAX

Orders can be faxed to us giving all the required information and method of payment. Please also give us a contact telephone number so that any enquiries regarding your order can be dealt with immediately. For your convenience, we are happy to fax you a written quotation for any parts you require.

Fax your order to +44 (0) 127 7216634


ORDERING BY POST

Orders can be posted to us at Design 911, 51 Tallon Road, Brentwood, Essex CM13 1TG. All cheques should be made payable to: Design 911

Please write your cheque card number, expiry date and address on the reverse of the cheque so that we can obtain immediate clearance. In the event that you have no cheque guarantee card, your goods will be dispatched as soon as your cheque has cleared through the normal banking procedure (approximately 7 working days). Bank Drafts and Postal Orders will ensure immediate dispatch (subject to availability) and should be made out to Design 911.


PAYING WITH CREDIT & DEBIT CARDS

We accept most major debit and credit cards VISA, MASTERCARD, SWITCH, SOLO, MAESTRO, VISA DELTA, VISA ELECTRON, AMERICAN EXPRESS. We require your Card Number, Expiry Date, CV2 Security Number, Name, Address and Telephone Number of the billing address. All details will be security checked for your protection. (Any attempted credit card fraud is automatically reported to the police). Your card details are checked online, and should the payment not be verified by visa (3D Secure) then we reserve the right to cancel the order. Cancelled orders will be refunded only in the same currency as the order was originally paid in and we are not responsible for currency fluctuations.


PAYING BY BANK TRANSFER

Orders can be made online and the by selecting the “Bank Transfer” payment method we will send you a order copy / invoice with the correct amount which should be paid into our bank account. Once cleared funds have been received the order will be released.


OUR BANK DETAILS

Barclays Bank, Metropolitan Essex group business centre
PO Box 1070 , Barking , Essex , London, IG11 8GY, UK

£ Sterling Account
A/C Name: SIDELINE DESIGN LTD
IBAN No. GB47 BUKB 2044 2290 5752 16
BIC No. BUKBGB22
Account Number: 90575216
Sort code: 20 44 22

€uro Account
A/C Name: SIDELINE DESIGN LTD
IBAN No. GB05 BUKB 2044 2247 0073 55
BIC No. BUKBGB22
Account Number: 47007355
Sort code: 20 44 22

US $ Account
A/C Name: SIDELINE DESIGN LTD
IBAN No. GB29 BUKB 2044 2288 5100 22
BIC No. BUKBGB22
Account Number: 88510022
Sort code: 20 44 22

** Please make sure to pay your bank transfer charges and an extra £7.50 / €10.00 / $14.50 to cover our charges if you are paying from outside of the EEC or within the EEC if the transfer is in Sterling or Dollars. From within the EEC from Euro to Euro please use the SHARED cost option and include €4.50 to cover the cost.